pebble.it’s Top 6 Business Apps
Posted by thatsinthebook on 12th July 2010
As used by pebble.it.
Basecamp.
Simple and easy to use web-based project management software. A great interface to manage tasks, milestones and communications with colleagues and/or clients. pebble uses Basecamp to manage installations, migrations and development projects. Great for collaboration. Try it at basecamphq.com.
Highrise.
Another one of 37signals’ signature products and a fantastic Customer Relationship Management (CRM) system. Highrise allows you to track details and communications of all of your clients and prospects. You can create ‘deals’ that act as prospects, assign tasks to yourself or your team to remember to call someone back, or write that proposal. There is also a strong tagging system that allows you to group your contacts and companies in as many ways as you like. Try it at highrisehq.com or take the tour.
Google Wave.
Another innovation from Google - Wave is still in Alpha, which means “use at own risk… we are still developing”. Even still, pebble have been lucky enough to get a load of invites and have been feeling our way round for some time. Primarily we use it for document collaboration (proposals etc) but it is also fantastic for collaboration around ideas. Proposals are now created a lot quicker and have the input of much more of the team. If you would like to try Wave, get in touch and we will send you an invite.
ZenDesk.
ZenDesk is our customer support portal. It is simple yet powerful. From our point of view we can very easily manage all support quires that come through the door and assign them to the right people. We also get to see how long tickets are taking and make changes to priority accordingly. For the client, they can see all of the tickets that relate to them and at what stage of completion they are in. We rely heavily on ZenDesk now. Try it at ZenDesk.com.
PivotalTracker.
pebble have multiple development projects running all the time, both client and internal. PivotalTracker helps us manage all of our development activities into interations, making us more able to focus on the next few tasks in order of priority, rather than getting stressed by the amount of work on the table. PivotalTracker is currently free too, which is a great deal! Try it at PivotalTracker.com.
Things.
Things helps us all stay on track of what we have to do, both for work and personally. It is a Mac app but syncs to your iPhone or iPad over your wireless network. Over-the-air sync coming soon (can’t wait!). Find out more at CulturedCode.com.
Enjoy.
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